Standard Charges

Home Callout (No Charge if we don't fix)

 

  • £24 p/h Local call out free (within 10 miles radius of town centre)
  • £29 p/h callout and first hour, £24 p/h there after
  • All aspects of IT Repair guaranteed.  Nothing we can't do
  • Payment to be taken on completion.  Invoice will be sent next day
  • Any parts needed we / you can provide

Business Callout

 

  • £39 p/h Local call out free (within 10 miles radius)
  • £49 p/h callout and first hour, £39 p/h there after
  • £55 p/h 4 hour call out response 
  • Server, PC, Printers, Switches & Internet.  Nothing we can't do
  • Any parts needed we / you can provide

Support Contracts

Standard Service £199.99 per month 

  

  • 24-48 hours call out cover
  • Monday - Friday 9am - 6pm
  • Call out free of charge
  • £39 p/h labour charge

Gold Service £299.99 per month

  

  • 24 hours call out cover
  • Monday - Friday 9am - 6pm
  • Call out free of charge
  • £35 p/h labour charge
  • Discounted Price on Parts

Platinum Service £459.00 per month 

 

  • 24 hours call out cover
  • 7 days a week, anytime of day
  • Call out free of charge
  • £35 p/h labour charge
  • Discounted Price on Parts

Terms & Conditions


Section 1 - Agreement


All service contracts will only be agreed by both parties subject to

1. An audit being carried out at a cost of £199.99, which will be refunded providing one of the 3 service contracts are taken out.
2. the term being 3 or 6 or 12 month contract
3. no other company have a support contract with your IT System
4. a month in advanced being paid or full payment of the term of the contract

Section 2 - Cover

Providing Section 1 is agreed and service contract is in place all aspect of IT hardware and software will be covered accept parts needed for failing hardware.  Hourly labour will apply to the service contract you have agreed to in section 1 which must be paid within 1 month of invoice date.


All above prices are exclusive of VAT.